Customer Service

Payment Method:
We accept the following methods of payment:

•  Cash on delivery
• Credit card
  

Delivery:

•  We can arrange delivery at the best possible delivery rates

•   All our goods are normally in stock and can be ready for immediate collection or delivery.

Warranty:

• All books has a 12 month warranty.

Returns Policy:

• In the case of shipping damage or a mistake with your order, please inform us within 24 hours of delivery and please provide us with photos of damages and photos of the item and/or box. 

• We will correspond with you and go through the options for shipping and returns.

• For change of mind we will provide you with a quote to ship the items back to us, and you must pay the shipping costs within the 7-day guarantee period or if it’s to be returned or replaced due to the fault of Gaudiya Mission we will gladly pay for the freight.

• The item(s) must be returned in their original packaging, in an unmarked and unused condition, un-assembled, and complete with any accessories or additional items. A re-stocking fee will apply if the item/s is returned without original packaging intact.

•  Any delivery/shipping charges and other fees incurred by you or us are non-refundable.  

•  Once we receive the returned items we will issue a refund within 5 days.

• This policy does not apply to custom made items, lighting, and or special orders. These items are non-refundable and cannot be cancelled.

Gaudiya Mission reserves the right to make changes to these terms and conditions without prior notice.