Customer Service

Payment Method:
We accept the following methods of payment:

  •  Cash on delivery
  • Credit card


Delivery:

  •  We can arrange delivery at the best possible delivery rates
  •   All our goods are normally in stock and can be ready for immediate collection or delivery.


Warranty:

  • All books has a 12 month warranty.

Returns Policy:

  • In the case of shipping damage or a mistake with your order, please inform us within 24 hours of delivery and please provide us with photos of damages and photos of the item and/or box. 
  • We will correspond with you and go through the options for shipping and returns.
  • For change of mind we will provide you with a quote to ship the items back to us, and you must pay the shipping costs within the 7-day guarantee period or if it’s to be returned or replaced due to the fault of Gaudiya Mission we will gladly pay for the freight.
  • The item(s) must be returned in their original packaging, in an unmarked and unused condition, un-assembled, and complete with any accessories or additional items. A re-stocking fee will apply if the item/s is returned without original packaging intact.
  •  Any delivery/shipping charges and other fees incurred by you or us are non-refundable.  
  •  Once we receive the returned items we will issue a refund within 5 days.
  • This policy does not apply to custom made items, lighting, and or special orders. These items are non-refundable and cannot be cancelled.

Gaudiya Mission reserves the right to make changes to these terms and conditions without prior notice.